Crimson Circle Service Center

Promoted articles

• 🧙‍♂️ Where can I find the Ask Merlin Chat?
  The Crimson Circle website now offers a new feature that allows you to ask a question and receive a focused, insightful answer drawn solely from over 25 years of channeled Shouds and publicly avail...

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• ➡️Can't find what you are looking for?
    If you're unable to find an answer to your question in this section (and it's not related to tech support), you can also use the search feature on our website or store. Look for the magnifying g...

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• New to the Crimson Circle?
  Welcome If you are wondering how to get started with Crimson Circle materials, this article is for you. You likely found us because something deep within you screamed out, "No more!" You...

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• How to disable tracking protection
  If you are receiving a “Connection Tracker Detected" error message, this means that a privacy or security app on your device is blocking the Keahak app from connecting to the internet.Some browsers...

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• 📲 How can I download and log in to my Keahak App?
  The Keahak App is only available for mobile devices. To install your Keahak app, please have your mobile device at hand, open it, and follow these instructions: 1. Log in to your Keahak account:Usi...

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• 📲 How can I change the language in the Keahak App?
  If you have downloaded the Keahak App and it is still in English (or any language different from the one you registered), please follow these instructions:Go to the upper left corner of the app, cl...

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• How do I listen to a Keahak session offline?
  The Keahak app allows you to listen to sessions offline through in-app playback only. Sessions are not stored as standalone files on your device, but are securely mirrored within the app itself.Bef...

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• Having password difficulty? (reset your password)
  If you have problems logging in to your Crimson Circle Store account, it could be a password issue.  Here are four solutions that might help you. Solution 1Make sure you have set up your Multi-Fact...

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• How to use accessibility features on our website
  If you are tired of reading, you can "listen" to our website, use reader mode to remove clutter, or even change the font to make it easier to read.  Read Aloud FeatureMost modern browsers have a bu...

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• Automatic and Translated Captions (or voice) for Crimson Circle Videos
  Live captioning is a useful feature that can help you better understand spoken English, depending on the browser you're using. By turning on this feature, you'll be able to see captions of the spok...

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• How do I download the Cornerstones product?
  The Cornerstone product works similarly to the Shoud page, where all formats and translations are available on a single page. To order the product, please go to this link.Once ordered, here's how t...

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• Where can I find the Live Monthly Webcast?
  If you want to watch the Shoud live (the first Saturday of the month), go to the Monthly Webcast link at the top of the website. If the video is no longer available, please go directly to our Libra...

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• How to download a Shoud video or audio?
  To download a shoud from the Library, follow the instructions provided below: 1. Go to the Library and select the series and Shoud you want to download. 2. On the Shoud page, go to the lower part o...

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• How to find Shoud translations?
   To find translated transcripts of Shouds follow these instructions:  1. Open the website and click on Library on the top menu.2. Look for the series you are interested in and click on the image. Y...

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