I can't find the link for the video or audio
If you are having trouble finding the videos or audios for your Cloud Class or downloadable product, please choose the content you're having trouble with from the following list and then read the troubleshooting recommendations:
NOTE: If you are having issues with the audio or video, please go to our article about Technical Requirements for Video and Audio Streaming
Live-hosted Cloud Classes
For Live-hosted Cloud Classes (i.e. SES, Aspectology, ProGnost, Master Code, Kasama, Threshold), the sessions are released at the same pace as the class develops. While viewing a live class, please wait a few minutes after a session has completed, then refresh your page to view the previous sessions in the player.
To access the sessions during or after a Live-hosted Cloud Class, go to the right side of the player (or below if using a mobile device).
Keahak
For Keahak, the sessions are uploaded according to the calendar. You'll find the latest session in the Recordings tab, on the player at the top of the page. All previous sessions are listed below.
On-demand Cloud Classes
For Cloud Classes, you'll find the links for all the sessions listed below the player.
Downloadable products
The links are under the player (mobile) or on the right side (desktop).
NOTE: If the downloadable product was launched after December 2025, please go to this link.