I'm not receiving any email with codes. What can I do?

This issue might be related to the security settings on your email.  Here are some actions you can take to solve the issue:

• Check your spam folder.  
• Add customerservice@crimsoncircle.com to your contact list, so you receive them in your inbox.
• Make sure you have a good internet connection.  With slower connections, the emails might be taking too long to enter your inbox.

To find out more about safe listing an email, please go to the following article: Why am I not getting emails from CC?